Refund and Cancellation

  This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service  that you have purchased through the Platform. Under this policy:

1.   Cancellations will only be considered if the request is made  10 days  of placing the order.  However, cancellation requests may not be entertained if the orders have been communicated to  such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping  them, or the product is out for delivery. In such an event, you may choose to reject the product at  the doorstep.  
2. In case of receipt of damaged or defective items, please report to our customer service team. The  request would be entertained once the seller/ merchant listed on the Platform, has checked and  determined the same at its own end. This should be reported within  10 days  of receipt of products.  In case you feel that the product received is not as shown on the site or as per your expectations,  you must bring it to the notice of our customer service within  10 days  of receiving the product.  The customer service team after looking into your complaint will take an appropriate decision. 
3.  In case of complaints regarding the products that come with a warranty from the manufacturers,  please refer the issue to them.
4.   The refund amount will be credited to the original payment method within 10 days.